FAQ

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  • Open Play is unstructured, imaginative play where children explore our carefully designed spaces freely. There are no guided activities — children choose how they play, create, and imagine.

  • Open Play is offered in curated 2-hour sessions, designed to provide a calm, spacious, and enjoyable experience for every family.

  • To ensure availability and a seamless arrival experience, we encourage all guests to reserve in advance and complete their waiver prior to arrival. Walk-ins are welcomed when space allows.

  • Koko and Niko is designed for children who enjoy imaginative and pretend play and are comfortable exploring a shared play space with others.
    We also offer a separate crawler baby area for non-walking babies. Older children are welcome if they enjoy calm, open-ended play.

  • We offer:

    • Single visit Open Play

    • Play Passes for families who love to return

    • Memberships for regular visitors

    You can find full details on our Play page.

  • Yes. Play Passes can be used by siblings within the same family. Each child visit uses one pass.

  • Yes. An accompanying adult stays on-site during play.
    Koko and Niko is designed so parents can sit comfortably, stay connected, and enjoy the space while children play.

  • To maintain a clean and comfortable play environment, outside food and drinks are not permitted. A curated selection of coffee and light snacks is available for purchase.

  • Birthday play experiences are offered during dedicated time slots.
    They are simple, playful, and centered around imaginative play rather than loud entertainment.
    More details are available on our Birthdays page.

  • If availability permits, you may extend your visit by joining the next session at a reduced rate. Our team will be happy to assist with arrangements.

  • Yes. You may arrive or leave anytime during your session. All sessions end at the scheduled time.

  • You can reach us anytime through the Let’s Connect form on our website or by email at hello@kokoandniko.com We’re happy to help.